Terms & conditions

These terms and conditions of use form an agreement between you and the owner and creator of raisingchildren.org.nz, Raising Children Media Limited (RCM), and apply whenever you are using this website and any associated apps. They will inform you about your rights and obligations in using this website. Please read these terms and conditions before you use this website. If you do not accept them, you should not use the website.


The terms and conditions of use may change from time to time, and any amended terms and conditions will be shown on this page, so please re-visit every so often. Please contact us if you have any questions about these terms and conditions of use.



Warning: This website and the information it contains is not intended as a substitute for professional consultation with a qualified practitioner.


Before relying on any information you find on raisingchildren.org.nz or RCM’s other communications to you, use common sense, make your own enquiries and seek appropriate professional advice. Views and recommendations of third parties, which are also included in this site or associated newsletters or communications do not necessarily reflect the views of RCM or indicate a commitment to a particular course of action. RCM reserves the right to modify the content of this site at any time.


RCM does not accept any responsibility for the accuracy or completeness of any material contained in this site or in its other communications to you. Additionally, to the maximum extent permitted by law, RCM and its partners listed on this site, disclaims all liability to any person relying wholly or partially upon any information presented in this site or in other communications by RCM, in respect of anything, and the consequences of anything, done or omitted to be done. You use this site at your own risk and agree that you will indemnify RCM and the partners of RCM against each claim, action, proceeding, judgment, damage, loss, expense or liability incurred or suffered by, or brought, made or recovered against us or our partners in connection with any breach by you of these terms of use.


The information provided in this website is mainly intended for a New Zealand audience.


If you use another site linked from this site:
– you do so at your own risk and acknowledge that we do not control or endorse those websites or their content;
– you will no longer be subject to the terms and conditions of this site but may be subject to the terms and conditions of the linked site.


It is possible you may be offended by / disagree with some of the information and/or graphics found on this or linked sites. In that case, we ask you to understand the material on this site has been produced to assist a majority of subscribers from New Zealand, and the videos have been viewed and approved by an Advisory Board of suitable experts in various fields.


Any legal issues arising in relation to the use of this website will be dealt with under the laws of New Zealand. Illegal activity under those laws will be a violation of these terms, but as the website is accessible worldwide you should be aware that you could be prosecuted under the laws of other jurisdictions too.


Access to the site may be unavailable or terminated at any time, and if this happens it will not affect any disclaimer or limitation of liability made by us.


Personal information and your privacy  

Some of the content of this site can only be accessed by [registering/becoming a member], and providing us with certain personal information, including your name, your email address, password, region you live in, and the date of birth of your child(ren). You may not register using multiple identities or personas (whether false or not); use a false email address; impersonate any person or entity, or otherwise mislead as to your identity. By registering on this website, you consent to the collection, storage and processing of your information in accordance with these terms and conditions of use. These terms and conditions also apply to your use of any apps we have developed in conjunction with this website.


The personal information we collect from your registration is used to send you our newsletters, age and stage related communications, and other information (including communications from our partners) from time to time. This may include reminders of free Tamariki/Well Child visits that your child might be entitled to as well as other health service advantages, including free pre-school education. We may also give your personal information to our partners (which are all listed on this website) and advertisers on our website, in order for them to keep in touch with you. You agree that we, our third party partners and organisations advertising on our website may send you marketing messages, electronic or otherwise, about special offers, products and services, which may be of interest to you, unless you have indicated you do not wish to receive these communications from our partners when you completed your registration details. We may also disclose your personal information if required by law.


If you purchase our DVD (or future products via our website) you may also be required to provide us with your credit card number, type (Visa, etc.), name on your card, expiry date and cvc code; your residential or postal address; and your contact telephone number(s).


Please note that no information sent over the Internet is totally secure, so be aware that you provide information at your own risk.


You may ask to see, amend, or delete the personal information we hold about you by contacting us. All personal information you supply to RCM, on this website or otherwise, will be treated in accordance with the Privacy Act 1993. We will take reasonable steps to ensure that any identifiable personal information we have collected is stored securely and will not be disclosed outside of RCM, other than to its partners (as listed on this website).



RCM may use “cookies” to provide you with access to tailored information and services on this site, and to serve you better when you return to it. A cookie is a small data file that the site sends to your browser, which may then store it on your computer system for later retrieval by the site. Cookies track your movements through different websites; they do not record any other personal information about you. Cookies are widely used on websites to help with navigation and to personalise your experience when you visit a website. Most browsers automatically accept cookies, but you can usually change your settings to prevent cookies being stored. However, if you do this, the service RCM is able to provide to you may be inhibited.



Your rights are taken seriously by our team. If you think your rights have been breached, or if you have a complaint about the raisingchildren.org.nz website, contact us so that we can investigate the issue and make sure it is resolved. Please write to us explaining what you are concerned about and what steps, if any, you have taken to resolve the issue.


You can either send an email to info@raisingchildren.org.nz, phone us   on 0064 +9 638 5515 or write a letter to PO Box 26 242, Epsom, Auckland, New Zealand


If you are not satisfied with RCM’s response to a privacy-related concern, you can contact the Privacy Commissioner: www.privacy.org.nz.


Copyright and acknowledgements

This website is for your personal and educational, non-commercial use only. RCM reserves all intellectual property rights, including copyright and trade marks in the RCM website.  RCM owns or has licensed from third parties the intellectual property used in this website. You may not publish, resell, reformat, transmit, store elsewhere, copy or reproduce any material, content or data on this website in any form without permission.


This clause is also applicable to clips or extracts from our videos that might appear on our funding partner’s websites. All trademarks on this website are the property of their respective owners and nothing contained in this website grants you any licence or right to use any such trade mark. If you have any requests or queries about reproduction of material on this site, please contact us.